Terms of Service

1. Acceptance of Terms

By accessing and using Intertexe (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Description of Service

Intertexe is a fashion discovery platform that provides information about designers and brands, with a focus on material composition and natural fiber usage. We offer browsing, search, a style quiz, personalized recommendations, and a favorites/wishlist feature.

3. User Accounts

• You must provide a valid email address and create a password to register.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and current information.
• You must be at least 13 years of age to create an account.

4. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose.
• Scrape, crawl, or use automated tools to extract data from the Platform without permission.
• Attempt to gain unauthorized access to other users' accounts or our systems.
• Interfere with or disrupt the Platform's functionality.
• Reproduce, distribute, or commercially exploit our content without written consent.

5. Affiliate disclosure

Intertexe earns a commission when you purchase through links on our platform. This supports our free catalog, scanner, and editorial work. Affiliate relationships do not change how we verify fiber composition data.

6. Content & accuracy

While we strive to provide accurate and up-to-date information about designers and their material compositions, we make no warranties about the completeness, accuracy, or reliability of this information. Natural fiber percentages and brand details are verified from product data and labels but are not guaranteed. Always check the care label before purchasing.

6a. Scanner disclaimer

Scanner results are based on label reading, barcode lookup, and our composition database. Results may vary by garment, batch, or retailer listing. The scanner is for informational purposes and is not a certification of product authenticity or legal compliance.

6b. User-contributed data

When you scan items or confirm compositions, you may contribute data that improves our database for other users. You grant Intertexe a license to use anonymized scan and composition contributions to operate and improve the service.

6. AI Recommendations

Our Style Quiz uses artificial intelligence to generate personalized recommendations. These recommendations are for informational purposes only and should not be considered as professional fashion or purchasing advice. Results may vary based on available data.

7. Intellectual Property

All content on the Platform — including text, graphics, logos, design elements, and software — is the property of Intertexe or its content suppliers and is protected by applicable intellectual property laws. Designer names and brand information are used for informational purposes.

8. Limitation of Liability

Intertexe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability shall not exceed the amount you have paid us, if any, in the twelve months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these terms. You may delete your account at any time by contacting us at info@intertexe.com.

10. Changes to Terms

We may modify these terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised terms. We will make reasonable efforts to notify users of significant changes.

11. Material Intelligence API

INTERTEXE provides material-data infrastructure and readiness tooling. It does not provide legal advice, conformity assessment, certification, or a guarantee of Digital Product Passport compliance. A business customer retains ownership of catalogs it submits. INTERTEXE does not publicly expose confidential client catalog data without written permission. Public demo records are samples. API keys, if issued, remain INTERTEXE credentials and may be revoked.

12. Contact

For questions about these terms, please contact us at info@intertexe.com.

13. Returns & refunds

INTERTEXE does not sell, ship, or process payment for garments. When you click through to buy, your contract is with that retailer. Orders, shipping, exchanges, refunds, and customer service are handled only by the retailer, under their return policy.

Before you purchase, read the retailer's return window, condition requirements, and any return-shipping or restocking fees for your country. INTERTEXE cannot approve a return, issue a refund, or print a retailer return label.

If you buy as a consumer in the UK, EU, or another jurisdiction with statutory cooling-off or faulty-goods rights, those rights are against the retailer that sold you the item. For problems with the INTERTEXE website, app, or a broken link — not a garment you already purchased — email info@intertexe.com.