Legal

Privacy Policy

Last updated: August 2026

1. Introduction

Intertexe (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use the INTERTEXE iOS app, or use the Chrome extension INTERTEXE: Fabric Scanner.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Email address and password when you create an account.
  • Quiz Responses: Your material preferences, spending range, and brand selections when you take our Style Quiz.
  • Favorites: Products and designers you save to your wishlist, including price at save for drop alerts.
  • Scan history: Fiber composition results, barcodes scanned, and label data you submit through the scanner.
  • Usage Data: Pages visited, search queries, features used, and general browsing patterns.
  • Device tokens: If you enable push notifications on iOS, we store your device token to send welcome, price-drop, and re-engagement alerts.
  • Chrome extension saves: Product-page data you ask INTERTEXE: Fabric Scanner to save (see section 9).

Affiliate & commission tracking

Intertexe participates in affiliate programs. When you click through to a retailer from our links, we may earn a commission on qualifying purchases at no extra cost to you. We log click-out events to improve recommendations and measure platform performance. We do not receive your payment card details.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services, including personalized designer recommendations.
  • Store your preferences and quiz results for a tailored experience.
  • Improve our platform, content, and features.
  • Communicate with you about your account or our services.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data for analytical purposes. We use third-party services (such as AI recommendation engines) to enhance your experience, and these services process data in accordance with their own privacy policies.

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Passwords are encrypted and stored securely. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use session cookies to keep you logged in and to remember your preferences. These cookies are essential for the functioning of our service and do not track you across other websites.

7. Data retention

Account data is retained while your account is active. Scan history, saved products (including Chrome extension Inspirations), favorites, and retailer click-out records are deleted when you delete your account. Anonymized analytics may be retained longer for service improvement. Cookie consent preferences are stored locally in your browser until you clear them. Extension session tokens in Chrome are removed when you sign out of the extension or uninstall it.

8. Your rights (including GDPR)

If you are in the European Economic Area, United Kingdom, or other regions with data protection laws, you have the right to access, rectify, erase, restrict processing, object, and data portability where applicable. You may lodge a complaint with your local supervisory authority.

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your account and associated data (“right to be forgotten”).
  • Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at info@intertexe.com.

9. Chrome extension (INTERTEXE: Fabric Scanner)

This section covers the Chrome extension INTERTEXE: Fabric Scanner. It is the privacy disclosure for that product. Collection is limited to what is needed to scan fabric composition on a product page you choose, save that piece to your INTERTEXE account, show natural-fiber alternatives, and attribute a retailer click you make from the extension.

When the extension reads a retailer page

The extension does not run on every page you visit. It does not use always-on content scripts. Opening the toolbar icon does not scrape the page. When you click Save this page, the extension injects a script into the active tab and reads product information from that tab only.

If you click Save this page while signed out, the extracted product fields are stored on your computer until you finish signing in, then they are sent to INTERTEXE.

Product-page data

From the tab you asked to save, the extension may read:

  • The page URL (including canonical or Open Graph URL)
  • Title, image URL, and meta description
  • Structured product data (JSON-LD) such as brand, SKU, price, currency, and listed material
  • The retailer hostname
  • Visible page text, used only on your device to find a short fiber or composition line (for example “100% silk”). We transmit that short composition line, not a dump of the full page.

Account authentication

Sign-in happens on https://www.intertexe.com, not inside a password field in the extension. After you sign in, INTERTEXE gives the extension a short-lived one-time code. The extension stores an access token and refresh token in Chrome’s local storage so you stay signed in. Those tokens identify your INTERTEXE account. The extension can refresh them and can send them to INTERTEXE to save products, load matches, and sign out.

Saved products

Saved items are stored on INTERTEXE servers as Inspirations (the same list as the iOS app), including the product URL, title, image URL, description, brand, price, currency, composition text, retailer, and that the source was the Chrome extension. We use this to show material context and natural-fiber alternatives (TX Match). After a save, our servers may fetch the product URL again to complete material matching. That server-side fetch is part of providing the save, not background tracking of other sites you browse.

Retailer click attribution

If you click a match or retailer link in the extension, we record one click-out on your account (product identifier, brand, name, destination URL, price, currency, and that the click came from the Chrome extension). We may earn a commission on qualifying purchases. We do not receive your payment card details from the retailer.

What the extension does not collect

The extension does not collect your payment card numbers, a history of every site you visit, other open tabs, your location, microphone, or camera. Your password is entered on the INTERTEXE website, not in the extension.

Service providers

Extension network requests go only to https://www.intertexe.com. That site is hosted by Vercel. Account authentication and saved-product databases are provided by Supabase. After you save a product, INTERTEXE may use an AI provider (currently OpenAI) on our servers to help fill material or match gaps when the retailer page does not list a complete composition. Those providers process data only to operate this service. We do not sell your personal information.

Retention and deletion

Tokens and any pending save stay in chrome.storage.local until you sign out of the extension or uninstall it. Saved products and click-out records stay with your INTERTEXE account until you delete the item or delete your account (Account settings, or email info@intertexe.com). Account deletion removes saved captures, capture events, and retailer click-outs associated with your user id.

If we change how the extension handles data after you install it, we will update this policy and the “Last updated” date. The listing on the Chrome Web Store will point at this URL: https://www.intertexe.com/privacy

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Material Intelligence API and B2B leads

If you request a Material Data Snapshot, onboarding fee engagement, or API access, we collect the work contact details you submit (name, email, company, role, website, approximate catalog size, and related qualification fields). We use them to reply and to deliver a paid engagement if you proceed. We do not ask for confidential catalogs on the public form. Public demonstration records are samples and are not production user scans.

12. Contact

If you have any questions about this privacy policy, please contact us at info@intertexe.com.